Full Service Property Management
What We Do...
SPECIALTY... is professional leasing and
management of single family homes, condominiums and
townhouse in Virginia Beach, Chesapeake and the
surrounding areas. Our commitment to professionalism
is our number one goal.
All rent is due on the 1st of each month and is
considered late if received after the 3rd of the
month. Late notices are sent on the 4th and stiff
escalating fines are imposed on the 5th. Removal
proceedings are initiated if the tenant does not
make immediate arrangements for rent payment. We
feel that the collection of rent is one of our most
important functions of managing your property. Self
addressed envelopes are provided to the tenant for
ease in making payments.
If you wish, we will make
the mortgage payments (as well as homeowner
association payments and other relevant property
service payments) for you. Simply supply us with the
necessary mortgage payment cards or coupons provided
by your mortgage company or homeowners association.
Payments can be deducted from your account balance
automatically on a monthly basis.
affecting your account balance is recorded and
explained in detail. Our computerized accounting
system enables you to see exactly what has
transpired with your property on a monthly basis.
Copies of all work
orders and receipts are kept on file throughout the
year. We will be happy to provide duplicate copies
of this information at the end of the year to help
you with your tax preparations.
In addition to the
monthly statements we also provide a complete
account summary at the end of the year. This shows
you each accounting transaction posted on your
property during the year: i.e. total rent received,
total mortgage payments made, total maintenance
expenses, etc. These statements are specially
designed to simplify the year-end tax preparation
job for you or your accountant.
Our monthly management fee
is payable when the rent payment is received. It is
automatically deducted from your account at the time
the rent payment is posted. However, since one of
our jobs is to keep your property occupied we will
not deduct the monthly management fee if your
property is vacant. We do charge a monthly minimum
of $15 for accounting.
We want good tenants just
as much as you do! We pride ourselves in the quality
of tenants we are able to attract. Our extensive
tenant screening and credit investigations help
expensive for both of us. We make every effort to
keep our vacancies to a minimum. Our aggressive
marketing techniques allows your property to be
presented to the largest possible market in the
shortest possible time.
required to complete a rental application and to
provide credit information and references. As
members of Equifax Credit we run a total credit
check on all prospective tenants. In addition, all
references are thoroughly checked. Even after
checking credit and references each tenant is
interviewed and the general "rules and expectations"
are discussed in detail. Any applicant who questions
the rules or our enforcement authority is rejected.
Naturally we report any delinquencies to the bureau!
This has proven to be extremely effective in
stopping late rents.
Once a tenant's
application has been approved, appointments are made
to approve the actual Lease agreement. We review the
Lease & the accompanying Tenant Handbook thoroughly
with the tenant. This gives us a chance to answer
any questions and to carefully explain the tenants
responsibilities as well as our company's policies
and procedures. This extra attention given to our
tenants before move in greatly reduces
misunderstandings and eliminates many potential
problems before they arise. A copy of the lease
agreement will always be sent to you upon execution.
We undertake a
move-in inspection with the new tenant using the
property condition report. We find this helps
develop a good working relationship with the new
tenant and gives us one more opportunity to
encourage our tenants to take pride in their home.
Additionally, we make a photographic record of the
property's condition before and after each tenant.
We want good
tenants just as much as you do! We pride ourselves
in screening tenants to the highest degree possible,
ensuring a "trouble free" leasing experience for
both the tenant and landlord
For additional protection,
appropriate security deposits are always collected
upon completion of a rental application by a
prospective tenant. Amount of deposits are based on
the monthly rental rate and the credit worthiness of
the tenant. If pets are allowed, applicants are
required to pay an additional pet deposit if such
pet is approved by the owner. For insurance and
maintenance reasons, many large breeds are banned
All deposits are
maintained in a trust checking account as required
by state real estate regulations until they are
either refunded to the tenant upon the successful
check-out inspection or are forfeited to cover
damages caused by lease violations.
Our main job is to protect
your investment property. We do this in two
different ways. First we make frequent drive-by
inspection tours of your property. In addition, we
make regular preventive maintenance inspections of
the interior of the property. It is stated in the
tenants lease agreement that we have the right to
make routine announced inspections and tenants are
told to expect them quarterly. Tenants are always
notified in writing of pending property inspections.
Inspections are conducted using the property
condition report that was executed by the tenant
upon move-in. We compare for discrepancies, missing
items, and any damage. At the same time we also
check a complete list of preventive maintenance
up is an important part of the process, and tenants
who are doing a good job receive a letter thanking
them for their time and the care taken in
maintaining their home. Tenants who are doing a poor
job are also notified, and then we follow up with a
second inspection Twenty (20) days after the tenant
has received the failure report. If the tenant has
not shown good faith by providing proper maintenance
or making requested repairs we will begin
proceedings to correct the problem at the tenants
and Maintenance Services
Timely and competent
maintenance is the key to protecting your
investment. Our goal is to provide you with this
important service at a reasonable price using only
maintenance services is performed by independent,
outside vendors and contractors, not by company
employees. Each has been selected because of their
ability to provide the best possible service at the
You may reserve
the right to schedule and control any or all repair
and maintenance responsibilities if you desire.
Routine repair and
maintenance will be performed as needed and will be
based on urgency and importance. For any major job,
we usually obtain written estimates from three
different companies, notify you, and obtain your
approval before we proceed.
We ensure the
quality of the work performed by making spot checks
and follow up inspections. You are further protected
because each job is fully documented in writing and
supported with receipts.
Multiple Listing Service
Greater Hampton Roads REALTORS® Association
Virginia Association of REALTORS®
National Association of REALTORS®
National Association of Residential Property